How Cathrex Labs collects, uses, and protects your information.
Last updated: August 9, 2026
We collect the information necessary to process orders, manage accounts, and operate this site securely.
| Category | Examples |
|---|---|
| Account Information | Name, email address, password (stored hashed), order history |
| Shipping Information | Shipping address, phone number for delivery coordination |
| Payment Information | Processed directly by our third-party payment processor — see Section 3 |
| Usage Data | Pages visited, device/browser type, IP address, referring pages |
| Cookies | Session, cart, and preference cookies — see Section 4 |
We do not sell your personal information to third parties.
All payment transactions are handled by a PCI-DSS compliant third-party payment processor. Cathrex Labs does not directly receive, store, or have access to your full card number, CVV, or other sensitive payment credentials — these are transmitted securely to our processor and tokenized on their end.
This site uses cookies and similar technologies to keep you signed in, remember items in your cart, and understand how the site is used.
| Type | Purpose |
|---|---|
| Essential | Session/cart state, sign-in status — required for the site to function |
| Preference | Remembers display and filter preferences on the shop page |
| Analytics | Aggregated, anonymized usage data to help us improve the site |
You can control or disable cookies through your browser settings; disabling essential cookies may affect cart and account functionality.
We share information only with service providers who help us operate the site and fulfill orders — including our payment processor, shipping carriers, and hosting/infrastructure providers — under confidentiality obligations. We may also disclose information if required by law.
We use industry-standard safeguards, including encrypted transmission (HTTPS) and hashed password storage, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also close your account, which removes your saved account details from active use.
This site is not directed at individuals under 18, and we do not knowingly collect information from minors.
We may update this Privacy Policy periodically. Material changes will be reflected by an updated "Last updated" date above.
Questions about this Privacy Policy can be directed to our team via the contact section of our site.